General Food

Do your products contain the 8 major allergens? What is your allergen policy?

We want you to know that we understand the serious nature of food allergens and we strive to eliminate risk for our consumers. Our allergen control program is the most important aspect to our manufacturing process.

We assure you that all of our manufacturing facilities follow robust allergen control programs that include staff training, segregation of allergen ingredients, production scheduling, and thorough cleaning and sanitation.

Both major and minor ingredients of all products, as well as all processing procedures and equipment, are closely scrutinized. We recommend you refer to the packaging of the individual products for allergen information. By law, we declare all 8 major US food allergens (peanuts, soybeans, milk, eggs, fish, crustaceans, tree nuts, and wheat) on our packaging.

By referencing the strict manufacturing process and production scheduling, does that mean that the product may have been processed on machinery that was thoroughly cleaned but previously processed one of the major allergens?

We don’t have dedicated facilities/equipment so the machinery may have previously processed a product with a major allergen. All of our manufacturing facilities follow rigid allergen control programs and we declare all allergens on our package labels. You may wish to review the ingredient statement with your child’s doctor to determine if it’s suitable for your needs.

Are your products gluten free?

Gluten is the general name for the proteins in wheat, rye and barley. Gluten is responsible for forming the structure of dough, holding products together and leavening.

We do not have lists of products that are specifically considered to be gluten free. Reading the label is the best way to check for the presence of ingredients which contain gluten. If gluten is a major ingredient, it will be specified in the ingredient list. For consumers concerned about the presence of trace amounts of gluten, we suggest avoiding products that include oats, natural flavors or spices.

Hain Celestial Group products that make a gluten-free claim are declared as such by utilizing a triangular Gluten-Free symbol, by carrying the Gluten-Free Certification Organization (GFCO) Seal, or stating “gluten free” on packaging.

In addition to meeting the FDA’s standard for ‘Gluten Free’ of less than 20 parts per million of gluten, all of our gluten free products are formulated without the presence of any gluten containing

ingredients. All manufacturing facilities for Hain Celestial’s products employ good manufacturing processes and procedures to prevent allergen cross-contact. Each facility has established rigid allergen control programs that include staff training, segregation of allergen containing ingredients, production scheduling, and thorough cleaning and sanitation. These allergen and sanitation programs are verified annually by our Quality Assurance department.

Gluten-containing ingredients:

Barley, Bulgur, Cereal Binding, Couscous, Durum, Einkorn, Emmer, Filler, Farro, Graham Flour, Kamut, Malt, Malt Extract, Malt Flavoring, Malt Syrup, Oat Bran*, Oats*, Oat Syrup*, Rye, Semolina, Spelt, Triticale, Wheat, Wheat Bran, Wheat Germ, Wheat Starch

*Oats are genetically gluten free. It is, however possible for cross contact with gluten containing grains to occur during planting, growing, harvesting and processing. Because of this most oat products sourced from all parts of the world have been suspect of containing some level of detectible gluten.

What are Ella’s Kitchen® pouches made from?

Our pouches contain aluminum sandwiched between two layers of plastic, to ensure our products are as handy for moms and dads as possible. The aluminum never comes into direct contact with the food, to ensure it’s safe for tiny tummies.

Both layers of plastic have been chosen to be safe with food. The pouches do not contain any Bisphenol A (BPA) or Phthalates.

Can you make your pouches so they are recyclable?

While our pouches are not currently recyclable, we are actively seeking solutions that will allow our pouches to be fully recycled.

Is there BPA/BPS in your product packaging?

All our products are manufactured in non-BPA packaging.

How do I read the expiration date on your products?

In general, our date codes follow a Day, Month, Year format (DD,MMM,YY). The first two numbers in the code represent the day, the next three letters the month, and the next two numbers the year. Any letters and/or numbers following the date code are used for our tracking purposes.

Is there any arsenic in your products?

Food safety is our greatest priority at Ella’s Kitchen® and attention to arsenic in food and beverage products is also of utmost concern to us. While Arsenic is naturally present in the environment, leading to trace amounts that may be detected in foods and beverages, we assure you that our high quality organic ingredients are produced without the use of arsenical-containing pesticides and fertilizers in an effort to minimize the presence of arsenic. Our Consumer Care Department is available should you have further questions, 800-685-7799.

How do I heat up Ella’s Kitchen® products?

Our Ella’s® Kitchen pouches should never be put in a microwave; there are lots of other easy ways to heat them up. Remember to always test the temperature before feeding heated-up food to your little one.

• The easiest way to warm our Ella’s® Kitchen baby food is to stand the pouch in hot water, giving it a few minutes to heat up.

• You can squeeze our yummy baby food into a saucepan and gently heat it up while stirring continuously.

• Or, you can squeeze our yummy baby food into a microwavable bowl and heat it up in the microwave.

Give reheated foods a good stir to get rid of any hot spots and, as always, test the temperature before feeding your little one!

How long can I keep an opened pouch in the refrigerator?

You can refrigerate our pouches in the fridge for up to 24 hours after opening.

I left my pouches in the car in the cold and they froze/ ordered them online and they were left on my doorstep in the freezing cold, are they safe for my baby to eat?

Once the products leave our distribution centers, temperature changes in the winter months or in transit can cause some pouches to freeze and then thaw, which can result in unusual product texture such as separation, dry, curdled, or spongy appearance. There is no food safety issue associated with this issue, however, we understand if you feel that the texture of the product does not meet the high quality that you have come to expect from us. If you have any further questions, please call us at 800- 685-7799.

Can I freeze Ella’s Kitchen® pouches?

We don’t recommend freezing our Ella’s Kitchen® pouches. Freezing can result in unusual product textures such as separation, dry, curdled, or spongy appearance.

What is Ella’s Kitchen® brand’s view on sugar in foods?

We don’t add refined sugar to our food; the taste comes from organic fruit, vegetables or a natural sweetener like organic honey, agave or malt extract. All our food adheres to the strict Baby Food Regulations and we make sure we go above and beyond these to prioritize taste and nutrition for little ones. We always aim to keep our total sugars levels as low as possible while keeping a balance of all other nutrients. We recommend that little ones eat a varied and balanced diet that doesn’t just focus on sugar content but on offering a wide range of nutritious, tasty foods.

Some Ella’s Kitchen® products contain berries, are they safe to give my little one?

Berries have lots of lovely health benefits: they are full of vitamin C, have delicious flavors and are brightly colored. We do, though, recommend with all foods that they are introduced one at a time to check for any allergies that you talk about introducing new foods with your child’s your doctor.

Are all Ella’s Kitchen® products organic?

Ella’s Kitchen® products are certified USDA organic. The products made from organic ingredients are non-GMO and are grown without potentially harmful chemical pesticides or herbicides. Many people who buy organic products say they taste better and there is no doubt that they are good for the environment!

Still Have Questions?